Shipping & Returns
US Shipping
Exciting update for the holidays! We've added a new shipping option called 'Guaranteed by Christmas'. Choose this option at checkout, and we'll ensure your items will still arrive before Christmas Day.
It's a hassle-free way to make sure your gifts are on time. For any questions about your order, our customer service team is ready to help. Thanks for choosing us for your holiday needs!
Orders with a minimum purchase of $50 USD will be eligible for free ground shipping in the continental 48 states! We currently ship within the 50 states of the United States of America, Puerto Rico & Canada. Please check back for updates about shipping!
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Standard: 2-5 business days, Orders $50+
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Free
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Standard: 2-5 business days, Orders up to $50
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$3.95 USD
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Second-Day (FedEx): 1-2 business days
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$9.95 USD
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Next Day Shipping: 1 business day
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$29.95 USD
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Canadian Shipping
Orders with a minimum purchase of $60 CAD will be eligible for free ground shipping to Canada.
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Standard: 6-10 business days (Orders $60.00+)
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Free
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Standard: 6-10 business days (Orders up to $60.00)
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$9.99 USD
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Express Shipping (2-3 business days)
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$25.00 USD
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Non-postal carrier shipments from the US to Canada are subject to a tax de minimis threshold of $40 CAD. This implies that orders exceeding approximately $29 USD are accountable for applicable GST, PST, and HST based on the destination province.
Returns
We want you to love your Londontown products as much as we do, and our customer service team is here to help with any questions you might have. Email us anytime for assistance or tips on achieving the best possible results. If you’re not 100% satisfied with your purchase, you can start the return process within 30 days of your order delivery date. Simply email us at info@londontownusa.com to get started!