Shipping & Returns

US Shipping

Orders with a minimum purchase of $40 USD will be eligible for free ground shipping in the continental 48 states!  We currently ship within the 50 states of the United States of America, Puerto Rico & Canada.  Please check back for updates about shipping!

Canadian Shipping

Orders with a minimum purchase of $60 USD will be eligible for free ground shipping to Canada.

Non-postal carrier shipments from the US to Canada are subject to a tax de minimis threshold of $40 CAD. This implies that orders exceeding approximately $29 USD are accountable for applicable GST, PST, and HST based on the destination province. 

Returns

We want you to love your Londontown products as much as we do, which is why our customer service team is here to answer any questions you might have. E-mail us anytime you need help or want tips on how to achieve the best possible results. If you’re still not 100% satisfied with your purchase, you can start the return process within 30 days of your order delivery date. Please note that for hygienic reasons, we only accept unused products in their original condition. Simply email us at info@londontownusa.com to get started!