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Beautiful remover, did its job removing polish on my nails very nicely. However, after working with the pads I closed a bottle of polish and the residual remover on my fingers damaged the plastic lid. It seems to be permanently damaged and it now sticky and rough to the touch. After the stickiness dries my plan is to wrap the lid in tape so I can again use the brush. I don't understand why this occurred, but I hesitate to use something so abrasive on my fingers again. Either it is too abrasive or the plastic in the lid is inferior.
Ease of UseRated 1.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 1.0 on a scale of 1 to 5Poor ExcellentWas this helpful?LLONDONTOWN2 weeks agoThank you for sharing your experience with our Conditioning Lacquer Remover Pads, J. We're glad to hear the pads worked well for removing your polish, but we're very sorry to hear about the unexpected damage to your polish bottle lid. Our customer service team has reached out via email to learn more about what happened and help resolve this issue for you. We want to make sure you have a positive experience with all our products.
- MWMarty W.Verified BuyerI recommend this productSkin Tone LightPros Conditioning, Would Buy AgainRated 5 out of 5 stars2 weeks agoNourishing polish remover
These packaged remover pads do not seem harsh on my nails. In the past, even using non acetone polish remover, it has made my nails brittle and split. These pads actually seem to nourish my nails so I use them each time, even when I am not travelling. I highly recommend!
Ease of UseRated 5.0 on a scale of 1 to 5Poor ExcellentLength of WearRated 5.0 on a scale of 1 to 5Poor ExcellentWas this helpful? - DDebbieI recommend this productRated 5 out of 5 stars1 month ago5 Stars
Love Londontown and all the products. My favorite for nail glam!
Was this helpful? - MMarilynI recommend this productRated 5 out of 5 stars1 month ago5 Stars
Easy to use. Great for travel. A little pricey but does a great kob on Londontown polish
Was this helpful? - CChristyRated 3 out of 5 stars1 month ago3 Stars
Nice feel to the pad and product but its not a very effective remover. Takes a LOT if time to remove.
Was this helpful?LLONDONTOWN4 weeks agoThank you for your review of the Conditioning Lacquer Remover Pads, Christy. We're sorry to hear they haven’t been as effective as you’d hoped.
For best results, we recommend holding the pad against each nail for about 5 seconds before gently wiping in circular motions. This allows the remover to soak in and dissolve the polish more thoroughly.
Our customer service team has also reached out via email to offer further support.