WHY
IT'S SPECIAL
Love it! My polish has stayed on for 6 days with washing dishes, laundry, swimming, etc.
I left a post 4 months ago stating that the brushes for the bonder and dehydrator split into 3s or 4s. To their credit, Londontown sent out new brushes. It seems to not be a brush issue because the new brushes did the same splitting. Maybe it's something with the chemical makeup in these 2 items, but it keeps happening. I just tried again on 1/15/2026, no go. No issues with the nail polish brushes so I don't get it but I just threw both items away to save myself the aggravation.
Thanks for sharing your experience with the Non-Acid Priming Bonder, April. Our customer service team has reached out to you via email to address this ongoing issue and help find a solution that works better for you.
Why don’t you just make polish that doesn’t chip?
Thanks for sharing your feedback on the Non-Acid Priming Bonder, Kim. Our customer service team has reached out to you via email to help you find the right combination of products that will give you the chip-resistant results you're looking for.
I left a review that seems to have disappeared. No matter, I will repost. This is the worst product I have ever purchased from Londontown. I bought this and the pre prep nail dehydrator. The dime store brushes split into 3 distinct parts that no amount of gentle applying can overcome. I requested a refund via customer service because I've spent hundreds on Londontown products and have never had an issue. I have not heard one word back from the 2 emails I sent requesting a refund. You just lost a loyal customer. I'll stick to Mooncat & Holo Taco.
I bought this and the dehydrator and used it with another brand’s polish. I
There was not anything noted it needed to be used with Londontown products. The manicure did not last any longer. Not sure if it needs to be the same brand. Unfortunately your base and top coats don’t hold on my nails no matter how I prep.
We appreciate you taking the time to share your honest review, Francine. I'm sorry to hear about your experience with our Non-Acid Priming Bonder and that you haven't seen the longevity you were hoping for. While our products are formulated to work together, you're correct that there wasn't any specific requirement to use them exclusively with Londontown polishes. I understand how disappointing it can be when nail products don't perform as expected, especially after careful preparation.
Our customer service team has reached out to gather more details and see how we can make this right. We appreciate you taking the time to share your review, as it helps us continuously enhance our products and services.
We appreciate you taking the time to share your honest review. We hope you'll give us another opportunity to exceed your expectations in the future.
